Privacy Policy
Effective September 23, 2026
This notice describes how Brazos Light Works uses information submitted through this website.
Information you provide
We collect your name, contact details, service address, lighting selections, seasonal preferences, notes, and any photos you choose to upload. Your contact details are saved after the first step so we can follow up on your estimate request with your permission. Photos are optional; please avoid including sensitive personal information.
How we use it
We use this information to review and measure your property, prepare estimates, communicate about your project, schedule service, and keep records for future installations. Advertising campaign parameters in the page link may be saved with your request to help us understand how customers find us.
Service providers
Our website and records use Base44 and its hosting and file-storage services. Property measurement may use mapping providers. When online payment is available, payment details are collected by the payment processor; BLW does not store raw card numbers.
Optional analytics
If enabled and you allow optional cookies, Google Analytics, Google Ads, and Meta Pixel may receive website activity and estimate-request conversion events. For Meta measurement, we may send SHA-256 hashed email and phone for matching, Meta browser/click identifiers, browser type, and consented estimate or project milestones. Hashing is a matching safeguard, not anonymization. We do not send your house address, property photos, free-text notes, or payment credentials. Service-contact and SMS permission does not grant advertising-measurement permission. You can decline optional tracking and still request an estimate.
Records and requests
We retain project information for customer service, returning installations, and business recordkeeping. Contact BLW to ask about your information, request a correction or deletion, or change your communication preferences. Some records may need to be retained for completed transactions or other applicable obligations.
Contact
Service text messages
Text messages from Brazos Light Works are optional. If you separately opt in, we use your mobile number to send service messages about your estimate, project, appointments, installation, and takedown. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.
For this SMS program, we do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We do not rent your mobile number or SMS opt-in information for other companies’ marketing or promotional purposes. We may share your number with service providers, including Twilio, only as needed to deliver and manage our text messages. SMS opt-in records and consent are not shared for third-party advertising. We retain consent and opt-out records to honor your communication choices. Optional advertising measurement requires its own separate permission, as described above.
See our SMS terms for support and opt-out details.
Making the Season Brighter